Review of Roxy Palace Casino

About Roxy Palace Casino

Here is a tribute to the veteran online casino slots that have endured several generations of technology changes, yet still manage to provide top notch gaming services to its most loyal players. In this day and age of choices, it’s hard to imagine that some online casino enthusiasts have been with the same online casino for well over a decade. That’s surely the case with Roxy Palace Casino.

Roxy Palace Casino has been in operation since 2002. That makes it one of the few remaining online casino websites that can be considered real pioneers within an industry that has seen explosive growth over the past 10 years. It’s a model of success that was first introduced by owner/operator Megapixel Entertainment Ltd. The company is headquartered in the United Kingdom, where they operate under the regulations and licensing provided by the U.K. Gambling Commissioner. For the ability to offer iGaming services on an international level, the company also maintains a license with the Malta Gaming Authority.

Up to 100% Deposit Bonus up to £350

Founded: 2002

Licenses: Malta, United Kingdom

Languages: English, Finnish, German, Italian, Spanish

Currencies: Denmark kroner, Euros, British pounds sterling, Swedish kronor, US dollars

Providers: Microgaming

mWeb, iOS, Android, Windows Phone

Customer Support: Live Chat

United Kingdom (Free Phone) +44 800-7314292

Info
casinorules@roxypalace.com
Support
support@roxypalace.com
Accounts
accounts@roxypalace.com
Technical Support
techsupport@roxypalace.com
Casino Rules
casinorules@roxypalace.com
Credit Limits
creditlimits@roxypalace.com
Guest Player Support
guest@roxypalace.com
Promotions and Competitions
promotions@roxypalace.com

 

Deposit Methods: Bank Wire Transfer, ClickandBuy, EcoPayz, Maestro, MasterCard, Neteller, Paysafe Card, Ukash, Visa Debit, Visa Electron, instaDebit, Visa, Entropay, POLi, Skrill

Cashouts: Cheque, MasterCard, Neteller, PayPal, Visa Electron, Visa, Bank transfer

Cashout Time:

EWallets 24-48 hours
Credit / Debit Cards 2-7 days
Bank Transfers 3-7 days
Cheques 14-28 days
Pending Time 48 hours
Withdrawal Limit 4000 USD per week for players who win a sum that is 5 times or more greater than their total purchases

BEST DEPOSIT BONUSES DECEMBER 2016

When you visit Roxy Palace Casino

There really in no way to say it other than to just say it, the website appears to be a bit of a mess. There’s no mascot or general theme, which leaves one to wonder what the Roxy Palace Casino is all about. The coloring and motif of the website is uninspired, bordering on boring. It’s a little disappointing when weighed against the knowledge that Roxy has been and still is a reliable online casino destination.

Most of the website’s issues really lie in its layout. In some cases, the sections seem a bit offset and out of order. For sure, it contains all the requisite promo and game advertising as well as the informational section at the bottom of the page, but the design is a little disorganized. With overlapping navigational menus, it tends to be difficult to move about and get to where one wants to be. It might be a case where a well establish and reliable entity has decided to simply rely upon its reputation without having to worry about providing all the bells and whistles. With that said, they have been around for 14 ears and that in itself is a major success story in this particular industry.

If an online casino has been around for over a decade, there’s a good chance they got its start while using Microgaming’s software platform. Indeed, that is the case with Roxy Palace Casino. Together, the two entities have grown together through software and technology changes. Today, that software platform and its 450+ are available with downloaded software for PC and Mac users only, through the use of a web browser with the instant play version of the software, or through the use of mobile devices, which will be discussed later. 128-bit, bank level digital encryption technology and an intricate network of firewalls are used to keep the website safe and secure. Based on jurisdictional regulations, Microgaming uses a random number generator to control all gaming results, excluding those derived from live dealer games. This random number generator has been tested and certified as safe and fair by the industry’s leading independent auditing firm eCOGRA.

Bonuses & Free Spins at Roxy Palace Casino

Since Roxy Palace doesn’t offer a no deposit bonus at registration, new customers move right on to the casino’s welcome bonus offer. The offer covers a matching deposit bonus on the player’s first deposit of 100%, up to a maximum bonus of £150. The offer also covers the player’s second deposit with a matching bonus of 25%, up to a maximum bonus of £200. Both bonuses carry a very player-friendly wagering requirement of 25x the bonus amount only.

For players who are looking for no deposit bonus offers that include free bets and free spins, there’s several of those being advertised on an intermittent basis. Currently, the list of promotions shows one targeted towards Blackjack players and another targeting Roulette players. Players also get the opportunity to earn comp points that can be exchanged for other benefits that might include personalized service, free bets, free spins, cash rebates and exclusive drawings.

Roxy Palace Casino in the Mobile

Roxy Palace offers a very nice mobile app with limited games for iOS (Apple) and Android users. The app is available for free through a link provided on the home landing page. However, it’s not necessary for mobile device users to rely upon a mobile app when the mobile website has been optimized to provide excellent content for players who use mobile devices that are compatible with any operating system. All they need is the proper URL address and their regular web browser.

Games at Roxy Palace Casino

More than a few online casino sites have found success by providing its customers access to Microgaming’s elite portfolio of online casino games. The list of 450+ games covers the following gaming genres: video poker, video slots, 3-reel classic, arcade games, scratch cards, table games (Baccarat, Roulette, Blackjack, Craps, Red Dog, Caribbean Stud Poker, etc.), and the aforementioned live casino games.

As an innovator, Microgaming has developed amazing video slots that cover a wide range of game themes and formats. The list of possible game-play options include bonus rounds, free spin games with multipliers, creative video sequences, cool audio soundtracks and progressive jackpots that could return multi-million dollar jackpots such as the one that is available with Mega Moolah. Other fun games worth considering include Dragonz (new), Lost Vega, The Dark Knight Rises, Hitman, Batman, Game of Thrones (two versions), Doctor Love, Playboy, Bridesmaids, Immortal Romance, Tomb Raider and Titans of the Sun.

Deposits and Withdrawals at Roxy Palace Casino

Players should truly appreciate any online casino that proves as many as 15 different deposits options. That’s what players can count on from Roxy Palace Casino. The list of banking options for deposits include, but is not limited, Diners Club, Visa, MasterCard, clickandbuy, paysafecard, ecopayz, Skrill, Neteller, Solo and bank wires. While the list of withdrawal options is a bit more limited, there’s still plenty of options. Withdrawals may be subject to a temporary hold and the submission of documentation to be used as proof of identification.

Getting Help at Roxy Palace Casino

After surviving this many years, it’s a safe bet that Roxy Palace casino’s customer service representatives know a thing or two about what they are doing. Putting aside a rather efficient FAQ function that is quite easy to use, customer service reps are available to answer questions and handle problems via live chat, email and phone 24 hours a day, 7 days a week!

Conclusion: Playing casino games at a veteran online casino site like Roxy Palace Casino is like having a conversation with Grandfather. It may not look as good as it used to, but the content is still strong and services are still first-class. Here’s to believing that this particular online casino is going to be around for another 14 years if they just keep on doing what the have been doing all along.